About Canopy

One partner for every device your business runs on.

Turn your retired corporate devices into a significant revenue stream with our secure, managed recovery service.

Origin

Formerly PhoneCycle. Built for what's next.

For years, the conversation around company devices has mostly been an end-of-life one. You buy them, you use them, and when they're done, someone comes to take them away. It's how most of the industry has worked, and it's shaped how a lot of businesses think about their device fleet.

But the more time we spent with our customers and partners, the clearer it became that there's more value sitting across the life of a fleet than the end-of-life conversation alone can capture. Value that gets lost when businesses manage devices as a fragmented mix of vendors, rather than as one connected lifecycle. That's why Canopy exists.

For over a decade, we operated as PhoneCycle, working with Australian businesses to recover value from end-of-life devices, protect sensitive data and handle hardware responsibly. In that time, we've processed more than 1 million devices. The work taught us that businesses need a partner who can manage every stage of a device's life, not just the end of it. Canopy is the evolution of that work. Same team, same standards, across the full device lifecycle.

Why we built Canopy.

Devices aren't disposable, and they shouldn't be managed like they are. Every device your business runs on is an asset with a lifecycle, and every stage of that lifecycle affects the value, security and impact of the ones that follow.

The problem is that most businesses manage devices as a series of disconnected transactions. Different vendors handle different stages. Different systems track different things. Value gets lost in the gaps, and no one has visibility across the whole picture.

We built Canopy to close those gaps. One partner across every stage. One clear view of every device.

How we work.

Working with Canopy feels simple. One contact. One accountable partner. One clear way forward, whatever stage of the device journey you need help with.

Underneath that simplicity is a sophisticated operation of people, processes and reporting, all working together to keep your devices moving safely and efficiently. Devices are tracked at every stage. Data is handled to certified standards. Outcomes are documented, so your team has a full picture of every device and every dollar recovered.

Group of 19 people posing outside a building with Canopy logo and slogan, Your Devices Covered.Three men in black Canopy shirts standing behind office chairs at a workstation with monitors.
Impact

Trusted with the devices businesses run on.

Since 2011, Canopy has been helping Australian businesses manage their devices properly.

1.27m

Devices processed

10+

ASX 100 Clients

500kg

KG Carbon Saved

20+

Managed Service Providers

History

A decade of keeping devices in play

We started with a simple belief. A phone should live more than one life. That belief built Canopy.

2011

PhoneCycle Founded

Helping Australian businesses unlock value from their mobile device fleets.

500,000

Devices Processed

Supporting more than 400 businesses across Australia.

$1M+

Raised for Charity

Through device donation and reuse programs.

2024

Blancco Gold Partner

And Expands operations across two Victorian sites.

2026

PhoneCycle Evolves into Canopy

Expanding to deliver end-to-end Deploy, Repair & Recover services.

Impact

What we stand for.

We're guided by four core values. Across every stage of the device journey, our clients and partners expect us to be:

Dependable.

Trust is central to device lifecycle management. Our clients hand over devices that carry data, value and risk, and we make sure every detail is handled properly. Certain, steady, accountable, in control.

Clear

Device management is a complex category, made harder by fragmented services, unclear pricing and technical language. We're built to be the clearest voice in a confusing category, using plain language and transparent processes at every stage.

Practical

We solve real business problems. Device logistics, data wiping, recovery, repair and reporting all matter because they affect time, cost, service quality and risk for the businesses we work with.

Human

Canopy is not just a system. It's a team of people who take responsibility for complex, high-trust work. The customer experience is personal, while always being professional.

Our team

The team behind the work.

Behind every device, deployment and report is a team accountable for getting it right. Meet the people leading Canopy.

Louisa Ryan
Business Manager
Lou ensures our sites run like clockwork
Owen Jones
Managing Director
Owen is an expert in Device Lifecycle Management, and driven by providing simple solutions for every Australian business
Richard French
Chief Operating Officer
Rich is passionate about Operational Excellence and creating a Great Place to Work
Elizabeth Jarvis-Smith
Account Manager
Working across our Enterprise & Managed Service Partners, EJ supports businesses to deliver sustainable & effective device lifecycle management
Mitch McCann
Senior Partnership Manager
Mitch is your first point of contact to help understand the pain points in your organisation and the solutions available
Cherie Prendergast
Account Manager
Cherie is a specialist at understanding the best fit solution for our Community and Medium Size clients
Nathan Kirkwood
Account Manager
Nathan uses his expertise to manage our Mid and Enterprise clients
Tuan Chu
Head of IT and Solutions
Ownership of Canopy IT and systems, and new solutions for our clients
Testimonials

In our client’s words.

Don’t just take our word for it. Hear what our clients and partners have to say. 

The team took care of everything - from device collection to secure data wiping and refurbishment - ensuring a smooth and hassle-free experience for both our associates and our admin team.

Their professionalism and commitment to quality made it clear that we were working with a trusted partner.

We’ve seen first hand how the team offers a reliable, sustainable solution for extending the life of mobile devices, and we’re proud to be a part of this program. It’s a straightforward initiative that supports both our associates and our environmental goals.

Honda

Partnering has strengthened both our sustainability initiatives and our data-security compliance.

Their team manages our end-of-life devices with exceptional efficiency, ensuring every asset is responsibly recycled or repurposed.

At the same time, their certified data destruction and clear, transparent reporting give us complete confidence in the security of our retired technology. It’s reassuring to work with a partner that delivers outstanding environmental responsibility without ever compromising on data protection.

DHL

Beyond the devices we manage, we care about the communities we work in and the impact we can have.

Among the organisations we support are the Sydney Children's Hospital, Cancer Council and DV Safe, alongside our longest-running partnership with Zoos Victoria -16 years and counting.

In 2026, we reached a milestone of $1 million in buyback value given to our charity partners.

Some of our key partnerships.

One partner. Every device. Every stage.

Ready to see what covered feels like?
Tell us about your devices and we'll be in touch